Privacy Policy

Effective 18 July 2021 · Last updated 13 August 2026

Your privacy is important to us. It is Monument Apps, LLC's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://studiotrackr.com, and other sites we own and operate.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

Information We Collect

Information we collect falls into one of two categories: "voluntarily provided" information and "automatically collected" information.

"Voluntarily provided" information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.

"Automatically collected" information refers to any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Account Information

To create and operate your account we collect your email address. If you choose to sign in with Google, we also receive your name and profile picture (see Signing in with Google). You may optionally set a display name. We do not collect your postal address, date of birth, or social media profiles.

Your Project Content and Recordings

The substance of StudioTrackr is the work you put into it. This includes the audio files you upload and the playback versions we generate from them, along with project and song titles, artist names, key, tempo and tuning, lyrics, step names and statuses, and the notes and punch-list items you write. It also includes technical metadata about your uploads such as filename, duration, file size, and upload time.

This content is private. StudioTrackr is not a publishing or distribution platform. Nothing you upload is made public, listed, indexed, or shared with anyone other than the collaborators you explicitly invite to that project. See Who can see your content below.

Transaction Data

If you subscribe to a paid plan, we retain records relating to that subscription — its plan, status, renewal date, and the identifiers our payment processor gives us to look it up. Card numbers never reach our servers; see Payment details.

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

• Register for an account
• Purchase a subscription
• Create projects, songs, notes, or lyrics, or upload recordings
• Invite a collaborator to one of your projects
• Use a mobile device or web browser to access our content
• Contact us by email

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

• to provide the Service — storing your projects, serving audio playback, calculating progress, and generating the suggestions shown in the app
• to authenticate you and keep your account secure
• to send transactional email: sign-in codes, project invitations, and notices about your account or subscription
• to process subscription payments and manage billing
• to remember your interface preferences, such as light or dark mode
• to diagnose faults, prevent abuse, and improve reliability and performance
• to respond when you contact us

Signing in with Google

StudioTrackr offers Google as an optional way to sign in; you can use a one-time code sent to your email address instead. If you choose to sign in with Google, we request only the basic, non-sensitive profile scopes — openid, email and profile — and we receive only the following information from your Google account:

• your name
• your email address
• your profile picture

We use that information for one purpose: to create and identify your StudioTrackr account, and to show your name and picture to the collaborators on projects you belong to. We do not use it for advertising, we do not sell or transfer it to third parties for their own purposes, and we do not use it to train machine-learning models.

We never request access to Gmail, Google Drive, Contacts, Calendar or any other Google service, and we have no ability to read data from them.

StudioTrackr's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements.

You can disconnect StudioTrackr from your Google account at any time from your Google account permissions page. Doing so does not delete your StudioTrackr account — you can still sign in with an email code, or delete the account outright as described in this policy.

Who can see your content

Projects are private by default. A project's contents — songs, recordings, notes, lyrics and progress — are visible only to you and to the people you invite to that specific project. Invitations are project-scoped: a collaborator on one project cannot see your other projects.

Collaborators hold one of three roles, which determine what they can do:

You can remove a collaborator at any time in project settings, which immediately revokes their access. There is no public sharing, no discovery feed, no public links, and nothing in your projects is indexed by search engines. Audio is served through short-lived signed URLs rather than public addresses.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. In practice this means traffic is encrypted in transit with TLS, data is encrypted at rest by our infrastructure providers, audio is transferred using short-lived signed URLs, and access to production systems is restricted and protected by multi-factor authentication.

Your data is stored on servers in the United States. If you are located elsewhere, using StudioTrackr involves transferring your information to the United States, where data protection law differs from that of your own country.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. For example, ensuring any passwords associated with accessing your personal information and accounts are secure and confidential.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information as part of creating an account with us, we may retain this information for the duration your account exists on our system. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Specifically:

• When you delete something — a note, a recording, a song, a project — it is removed from the live Service immediately and purged from backups within 30 days.
• When you delete your account, the projects you own and your contributions to other people's projects are deleted immediately, along with the associated audio files. Backups are purged within 30 days. Records we must keep for legal or accounting reasons, such as payment records, are retained as required by law.
• On the free tier, only the current recording plus the previous two versions per song are retained; older versions are removed automatically, and the app tells you when this happens. Original uploads are discarded once transcoding succeeds. On Pro, originals and the full version history are retained.
• Server logs are retained on a rolling basis, generally no longer than 90 days.

Children's Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

• the service providers listed below, for the purpose of enabling them to provide their services to us
• our employees, contractors, and/or related entities
• courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
• an entity that buys, or to which we transfer all or substantially all of our assets and business

We use a small number of established providers to run StudioTrackr. Each processes data only on our instructions and only for the purpose listed. This is the complete list:

We do not use any advertising network, analytics platform, or marketing-automation service, and we do not sell or rent personal information to anyone.

Payment details

Card numbers never reach our servers. Payments are handled entirely by Stripe, which is PCI-DSS compliant; we store only your subscription status, plan, renewal date, and the identifiers Stripe gives us to look your subscription up.

Your Rights and Controlling Your Personal Information

Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our website or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person's consent to provide the personal information to us.

Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. Transactional messages — sign-in codes, project invitations, and billing notices — are part of the Service and cannot be switched off while your account is open.

Access: You may request details of the personal information that we hold about you.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example processing transaction data), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.

Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.

Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity.

Cookies and Local Storage

StudioTrackr does not set cookies. Neither this website nor the application places a cookie on your device, and we do not use any tracking or advertising cookies.

The application does use your browser's local storage — a similar mechanism, but one that is never transmitted to us automatically — to keep you signed in and to remember a few interface preferences, such as your light or dark theme choice, your player volume, and which one-time messages you have dismissed. Clearing your browser's site data removes all of it and signs you out.

Please refer to our Cookie Policy for more information.

Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Additional Disclosures for General Data Protection Regulation (GDPR) Compliance (EU)

Data Controller / Data Processor

The GDPR distinguishes between organisations that process personal information for their own purposes (known as "data controllers") and organizations that process personal information on behalf of other organizations (known as "data processors"). We, Monument Apps, LLC, located at the address provided in our Contact Us section, are a Data Controller with respect to the personal information you provide to us.

Legal Bases for Processing Your Personal Information

We will only collect and use your personal information when we have a legal right to do so. In which case, we will collect and use your personal information lawfully, fairly, and in a transparent manner. If we seek your consent to process your personal information, and you are under 16 years of age, we will seek your parent or legal guardian's consent to process your personal information for that specific purpose.

Our lawful bases depend on the services you use and how you use them. This means we only collect and use your information on the following grounds:

Consent From You: Where you give us consent to collect and use your personal information for a specific purpose. You may withdraw your consent at any time using the facilities we provide; however this will not affect any use of your information that has already taken place. You may consent to providing your email address for the purpose of receiving marketing emails from us. While you may unsubscribe at any time, we cannot recall any email we have already sent. If you have any further enquiries about how to withdraw your consent, please feel free to enquire using the details provided in the Contact Us section of this privacy policy.

Performance of a Contract or Transaction: Where you have entered into a contract or transaction with us, or in order to take preparatory steps prior to our entering into a contract or transaction with you. For example, if you purchase a product, service, or subscription from us, we may need to use your personal and payment information in order to process and deliver your order.

Our Legitimate Interests: Where we assess it is necessary for our legitimate interests, such as for us to provide, operate, improve and communicate our services. We consider our legitimate interests to include research and development, understanding our audience, marketing and promoting our services, measures taken to operate our services efficiently, marketing analysis, and measures taken to protect our legal rights and interests.

Compliance with Law: In some cases, we may have a legal obligation to use or keep your personal information. Such cases may include (but are not limited to) court orders, criminal investigations, government requests, and regulatory obligations. If you have any further enquiries about how we retain personal information in order to comply with the law, please feel free to enquire using the details provided in the Contact Us section of this privacy policy.

International Transfers Outside of the European Economic Area (EEA)

We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.

Your Rights and Controlling Your Personal Information

Restrict: You have the right to request that we restrict the processing of your personal information if (i) you are concerned about the accuracy of your personal information; (ii) you believe your personal information has been unlawfully processed; (iii) you need us to maintain the personal information solely for the purpose of a legal claim; or (iv) we are in the process of considering your objection in relation to processing on the basis of legitimate interests.

Objecting to processing: You have the right to object to processing of your personal information that is based on our legitimate interests or public interest. If this is done, we must provide compelling legitimate grounds for the processing which overrides your interests, rights, and freedoms, in order to proceed with the processing of your personal information.

Data portability: You may have the right to request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may also have the right to request that we transfer this personal information to a third party.

Deletion: You may have a right to request that we delete the personal information we hold about you at any time, and we will take reasonable steps to delete your personal information from our current records. If you ask us to delete your personal information, we will let you know how the deletion affects your use of our website or products and services. There may be exceptions to this right for specific legal reasons which, if applicable, we will set out for you in response to your request. If you terminate or delete your account, we will delete your personal information within 30 days of the deletion of your account. Please be aware that search engines and similar third parties may still retain copies of your personal information that has been made public at least once, like certain profile information and public comments, even after you have deleted the information from our services or deactivated your account.

Additional Disclosures for California Compliance (US)

Under California Civil Code Section 1798.83, if you live in California and your business relationship with us is mainly for personal, family, or household purposes, you may ask us about the information we release to other organizations for their marketing purposes.

To make such a request, please contact us using the details provided in this privacy policy with "Request for California privacy information" in the subject line. You may make this type of request once every calendar year. We will email you a list of categories of personal information we revealed to other organisations for their marketing purposes in the last calendar year, along with their names and addresses. Not all personal information shared in this way is covered by Section 1798.83 of the California Civil Code.

Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser "Do Not Track" signals.

We adhere to the standards outlined in this privacy policy, ensuring we collect and process personal information lawfully, fairly, transparently, and with legitimate, legal reasons for doing so.

Cookies and Pixels

We do not set cookies and we do not use tracking pixels. See Cookies and Local Storage above for what the application stores in your browser instead, and how to clear it.

Sale and Sharing of Personal Information

We do not sell personal information, and we do not "share" it for cross-context behavioural advertising, as those terms are defined by the CCPA. We have not done so in the preceding 12 months. We offer no CCPA financial incentive programs.

California Notice of Collection

In the past 12 months, we have collected the following categories of personal information enumerated in the California Consumer Privacy Act:

• Identifiers, such as your email address, name, and IP address.
• Commercial information, such as your subscription plan and payment history.
• Audio data — the recordings you upload to your own private projects, together with the lyrics and notes you write about them.
• Internet activity, limited to the server logs and authentication records described in the "Information We Collect" section.

For more information on information we collect, including the sources we receive information from, review the "Information We Collect" section. We collect and use these categories of personal information for the business purposes described in the "Collection and Use of Information" section, including to provide and manage our Service.

Right to Know and Delete

If you are a California resident, you have rights to delete your personal information we collected and know certain information about our data practices in the preceding 12 months. In particular, you have the right to request the following from us:

• The categories of personal information we have collected about you;
• The categories of sources from which the personal information was collected;
• The categories of personal information about you we disclosed for a business purpose or sold;
• The categories of third parties to whom the personal information was disclosed for a business purpose or sold;
• The business or commercial purpose for collecting or selling the personal information; and
• The specific pieces of personal information we have collected about you.

To exercise any of these rights, please contact us using the details provided in this privacy policy.

Shine the Light

If you are a California resident, in addition to the rights discussed above, you have the right to request information from us regarding the manner in which we share certain personal information as defined by California's "Shine the Light" with third parties and affiliates for their own direct marketing purposes.

To receive this information, send us a request using the contact details provided in this privacy policy. Requests must include "California Privacy Rights Request" in the first line of the description and include your name, street address, city, state, and ZIP code.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Monument Apps, LLC
502 W 7th St, Ste 100
Erie, PA 16502
United States
support@studiotrackr.com